Troubleshooting

Fixes for the most common problems.

A calendar link stopped updating

Settings › Calendars shows when it last updated. If it says the link can't be reached, open the link in a browser. If it no longer works, disconnect the calendar and add the new link. See Import a calendar link.

Google Calendar says "Sign-in expired"

Choose Reconnect in Settings › Calendars and allow access again. This happens if access was removed in your Google account, your password changed, or the connection expired. See Connect Google Calendar.

I see the same event twice

When the same event comes from two calendars, Nestday can show it once. Turn on Combine likely duplicates in Settings › Household. Only events with the same title and time are combined, and the originals are never changed.

Changes don't show up in Google Calendar

Nestday feed links are refreshed by Google on its own schedule, often every few hours. See Show Nestday in Google Calendar.

The display shows the pairing screen again

It was revoked, or its browser data was cleared. Pair it again with a new code. If it says the code expired, choose Get a new code. See Set up a wall display.

"You're offline"

You can still look around. Check-offs and edits are saved when you're back online; until then they're shown as pending and aren't confirmed. Don't close the tab while changes are pending.

"You don't have permission"

Your role changed or the action needs an owner. Ask an owner of your household.

Sign-in didn't work

Google sign-in opens in a pop-up window or tab, on phones too. If it doesn't open, allow pop-ups for this site; Nestday then switches to a full-page sign-in. If you're sent back to the sign-in page with "didn't finish in this browser", try again, allow cookies and site data for Nestday, or open Nestday in Safari, Chrome or your phone's main browser instead of an app's built-in browser. If it says this address isn't allowed, the administrator needs to add the domain in Firebase Authentication settings.